Effective Date: June 25, 2025
At https://lendahandsavealife.com, we are committed to ensuring your satisfaction and support. Please review the following Return and Refund Policy before making a purchase.
1. Refund Eligibility
Refunds are available only under the following conditions:
- The product arrives damaged or defective.
- The product received does not match the description provided at the time of purchase.
Refunds will not be issued for:
- Change of mind after the order is placed.
- Claims regarding the badge’s monetary value — this is a symbolic and collectible item, not intended for investment or cash value.
2. How to Request a Refund
To request a refund, please follow these steps:
- Contact our support team at support@endahandsavealife.com within 14 days of receiving your order.
- Include your order number, proof of purchase, and a clear description of the issue (including photos, if relevant).
- Our team will review your request and respond within 5 business days.
3. Returning Damaged or Defective Items
If your refund is approved due to damage or defect, you may be asked to return the item.
- Return shipping costs will be covered by https://endahandsavealife.com.
- The item must be returned in its original packaging.
4. Refund Processing
Once approved, your refund will be processed within 7–10 business days.
Refunds will be issued to the original payment method used at checkout.
5. Contact Information
If you have any questions or concerns about this policy, please reach out to us:
📧 Email: support@lendahandsavealife.com
📞 Phone: +1 615 372 99257
Additional Notes
This policy is designed to ensure fairness and transparency for all customers.
Please keep in mind that the badge is a symbolic commemorative item. It is not designed to carry any monetary or investment value.